Frequently
Asked
Questions
Where are you located?
I work out of a home studio in Ypsilanti, near Clark & Prospect rd. For my safety, I prefer to limit access to my full address. Once you've made an appointment, you can find the address in the first confirmation email after booking, and again in the reminder email the day before your appointment.
What is the parking situation?
My home is located in a neighborhood where street parking is available, you are also welcome to park in the driveway. Please be mindful and try to park only in front of my house out of respect for my neighbors. There is a big wooden garden box out front!
Is your home ADA compliant?
Unfortunately I am not currently up to standard as far as accessibility, my front door requires two raised steps to get inside. I am working towards relocating my studio into a building that is more widely accessible, aiming to be ADA compliant within the next couple of years.
Are there pets in the home?
I have two dogs and two cats. Binxsy and Tula are small terriers, they are both very sweet and friendly and may greet you at the door when you arrive! Pootsy and Foofur are my two fluffy grey kitties who are typically napping somewhere in the house. Since the dogs are terriers and the cats are long haired, there is very minimal shedding- many clients with pet allergies have been just fine. *I'll add, my pets are not allowed in the studio!
What forms of payment are accepted?
Cash, Check, Venmo, PayPal, Zelle, and Credit Card.
What can I expect from the space?
Once you send me an arrival text, I'll let you know to meet me at my front door. You'll enter into my cozy living room and I'll walk you to my studio just on the other side. The studio space has a window facing my back yard and is well-lit with a light therapy lamp for the winter months. You'll hear whatever tasty jams I feel like playing that day and we'll get to work! Please don't hesitate to let me know of any sensory issues you may have, I will do my best to accommodate and make sure you're comfortable.
How should I have my hair when I arrive?
I'm big on keeping things realistic, come as you are and with your hair how you normally would wear it. No need to do a special shampoo beforehand. If I feel it needs a little extra TLC before we start cutting, my studio has a sink and I can give it quick shampoo.
Do you cut kid's hair?
I generally prefer to work with kids that are 10+. For those that are younger, I ask that you contact me beforehand so we can discuss whether or not I'd be a good fit. Otherwise, I can give you a recommendation for someone more suitable.
What is your late/cancellation policy?
We are all trying our best and sometimes life gets in the way! I do not have a cancellation fee at this time, the sooner you're able to let me know the better so I can try to fill your spot.
As far as showing up late, I do my best to be accommodating but after about 15 minutes passed your appointment time we may need to reschedule. I always appreciate you letting me know when you're running late!